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Cyara Automated CX Assurance Platform

By:  Cyara 

Cyara simulates real customer interactions and engages with you just as a customer would. This enables us to assure your systems are performing as designed.

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Product Overview

Cyara simulates real customer interactions and engages with your systems, just as a customer would. This enables us to assure your systems are performing as designed.

The Cyara Automated CX Assurance Platform enables organizations to:
– Enable Agile and DevOps methodologies
– Reduce defects and unplanned work
– Provide flawless, defect-free customer experiences

The Cyara Automated CX Assurance Platform includes Cyara Velocity, Cyara Cruncher, Cyara Voice Assure, Cyara Pulse, Cyara Botium AI, Cyara ResolveAX and Cyara CentraCX and supports CX development and operations with the ability to:

1. Automatically document existing IVRs and create models of your current call flows
2. Automate functional and regression testing
3. Run load and performance tests to assure your systems perform at scale
4. Monitor your CX from the customer’s and agent’s perspective, ensuring that your applications are performing as designed.
5. Automate proactive contact center call path testing and monitoring, with real-time issue identification for faster troubleshooting and resolution.
6. Proactively and easily gather and understand the voice of customers across voice, digital and conversational AI channels.

To tailor a solution for your unique requirements, contact sales@muttii.com to discuss a private offer.

Sold byCyara
Product VideoSee product video
Fulfillment MethodSoftware as a Service (SaaS)

Highlights

  • Accelerate time to market with development cycles that are 40%-70% shorter
  • Reduce testing time by 80%
  • Improve quality with increased test coverage by 800%

Pricing Information

Below are the total costs for these different subscription durations.
Additional taxes or fees may apply.

Cyara Automated CX Assurance Platform

Cyara Platform

$10,500.00$126,000.00

Automated CX Assurance Platform (Velocity, Cruncher, Pulse)

1 Month
$10,500.00
12 Months
$126,000.00
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Usage Information

Fulfillment Options

Software as a Service (SaaS)

AWS Marketplace CloudRanger Backup Recovery Deprecated

Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.

End User License Agreement

By subscribing to this product you agree to terms and conditions outlined in the product End User License Agreement (EULA)