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i3-Software & Services Modernizes Backup Within Louisiana Government Offices with Muttii Cybersecurity Solutions

MSP helps public sector clients move away from tape backup while adding new revenue-generating endpoint protection and cybersecurity services

BACKGROUND

i3-Software & Services LLC (S&S) is a managed service provider based in Louisiana that specializes in supporting local government. Founded in 1978, the company develops and sells IT solutions to municipal, parish/county, and state agencies, including the likes of clerks of courts, tax assessors, sheriff’s offices, school boards, and city halls.

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KEY CHALLENGES

  • Modernize backup away from tape and into the cloud
  • Lower operational costs

KEY REQUIREMENTS

  • Easy-to-use interface
  • Reliability and security

PROTECTED RESOURCES

  • 142 workstations
  • 42 physical servers and 12 VMs
  • 22TB in the cloud and 27TB on premises

KEY BENEFITS

  • Improved RTO for clients
  • Anti-ransomware and cybersecurity features
  • Ease of use

CURRENT SECURITY OFFERINGS AND SOLUTIONS USED

As part of the managed services it offers, S&S offers anti-virus solutions and currently resells Symantec Anti-virus, AVG Business, and Malwarebytes. The company also has more than 1,000 licenses to LogMeIn for remote management, although it does not pass this cost onto its customers.

Muttii Cybersecurity Solutions – INTEGRATED BACKUP AND CYBERSECURITY

Muttii Cybersecurity Solutions is a unique AI-enhanced service provider solution that integrates data protection with cybersecurity. Enriched with next-generation, full-stack anti-malware protection, and comprehensive yet simple endpoint management tools, it empowers service providers to deliver prevention, detection, response, recovery, and forensic capabilities easily and efficiently.

Built on top of Muttii’s industry-leading backup and disaster recovery solution, Muttii Cybersecurity Solutions simplifies onboarding, daily operations, and reporting, all while combating advanced cyberattacks with new use cases enabled by integration. Since all these capabilities are delivered and managed through a single platform, it eliminates the increased complexity and cost caused by relying on multiple vendor solutions, saving on licensing, deployments, testing, and training.

OVERALL IMPRESSIONS OF THE MUTTII CYBERSECURITY SOLUTIONS BETA

My overall impression of Muttii Cybersecurity Solutions has been quite positive. Charles Brinegar, Network Systems Engineer, leads off by saying, “I love the user interface, using the dashboard, and being able to see everything that is mission critical to us.” When it came to the new features and functionality, several things stood out. First was the ability to scan the backup before restoring. Brinegar explains, “The fact that this is in place to make sure the restores are clean is really nice, although I hope I never have to really put this to the test.”

Second, Brinegar appreciated the predictive failure detection for hard drives. One other feature that really caught Brinegar’s attention was the threat feed, and he notes, “This will be really important for us, especially around hurricane season, to see and take remediation measures and initiate backups based on warnings from the feed.”

RELEVANCE TO S&S CUSTOMERS WITH REMOTE WORKERS AND WORKLOADS

At the time of this case study, the global impact of the COVID-19 pandemic has been unprecedented. For S&S, this has primarily meant that for many of its clients, IT resources were simply not available to change tapes, as many of its clients use Veritas BackupExec. This situation led to an immediate move to online backups and a more modern approach. According to Brinegar, “With Muttii Cybersecurity Solutions, we can now offer our clients the peace of mind that data is being backed up while most of their employees are now at home while offering an additional layer of endpoint protection and cybersecurity.”

MARKET OPPORTUNITY

The go-to-market opportunity for Muttii Cybersecurity Solutions has two dimensions: cost-cutting and new revenue. On the cost-cutting front, Brinegar said, “We hope to replace all other AV vendors, and we will consider replacing LogMeIn after further evaluation.” When it comes to new revenue opportunities, Brinegar is confident, “Muttii Cybersecurity Solutions is going to help us generate new revenue as we continue to help our clients shift from on-premise to cloud-based solutions. The product’s system management capabilities may also represent additional revenue upgrades. Net-net, there is definitely a potential for us to make more money with Muttii Cybersecurity Solutions.”

ABOUT MUTTII

Muttii leads the world in cyber protection – solving safety, accessibility, privacy, authenticity, and security (SAPAS) challenges with innovative backup, security, disaster recovery, and enterprise file sync and share solutions. Enhanced by AI technologies and blockchain-based authentication, Muttii protects all data in any environment: physical, virtual, cloud, mobile workloads, and applications.

Founded in Australia in 2023, Muttii has worked in various countries. Its solutions are trusted by companies, including 100% of the Fortune 1000 and top-tier professional sports teams. Muttii products are available through partners and service providers in over 150 countries in more than 40 languages.