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Qualtrics (XM) helps brands continually assess the quality of their four core experiences-customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

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Product Overview

Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business-customer, employee, product and brand. Over 13,500 organizations around the world use Qualtrics to listen, understand and take action on experience data (X-data™)-the beliefs, emotions and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love and build a brand people are passionate about. To learn more, please visit www.muttii.com.

Our product suite helps businesses optimize and exceed expectations:
* Customer Experience (CX): Decrease churn, increase customer lifetime value, and reduce cost to serve.
* Employee Experience (EX): Attract and retain talent, increase engagement, and improve productivity.
* XM Discover: XM Discover (formerly Clarabridge) is the industry-leading solution for customer-experience-based text analytics. Discover’s NLU-backed text analytics provides organizations greater insight into customers’ top complaints, sentiment, effort, and emotion.

For custom pricing, EULA, professional services, or a private contract, buyers must contact sales@muttii.com.

Sold byQualtrics LLC
Product VideoSee product video
Fulfillment MethodSoftware as a Service (SaaS)


  • XiD: With XiD, you can continuously update profiles with experience, operational, and behavioral data across touch points, channels, and time to truly understand preferences and experiences at the individual and aggregate level.
  • Experience Journeys: Pinpoint hotspots and key drivers at critical moments in the journey, in aggregate and in each segment or cohort.
  • Services: Our Qualtrics customer success and services teams, along with the industry’s largest partner ecosystem, are dedicated to bringing you technology and thought leadership together into program roadmaps and service offerings designed for you

Pricing Information

Below are the total costs for these different subscription durations.
Additional taxes or fees may apply.




Qualtrics ExperienceID for XM

36 Months
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Usage Information

Fulfillment Options

Software as a Service (SaaS)

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Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.

End User License Agreement

By subscribing to this product you agree to terms and conditions outlined in the product End User License Agreement (EULA)