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Smart Contact Center (SCC)

By:   VoiceWorx.ai

VoiceWorx.ai‘s Smart Contact Center (SCC) enables No-Code creation of intelligent virtual agents for various Contact Center platforms. VoiceWorx enables easy auto-generation and publishing of Lex Bots, provides a library of pre-built Lex Bot Templates for common use cases, and supports customization

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Product Overview

VoiceWorx.ai‘s Smart Contact Center (SCC) Solution For Contact Center Intelligence (CCI) enables No-Code creation of intelligent virtual agents for various Contact Center platforms. VoiceWorx enables easy auto-generation and publishing of Lex Bots, provides a library of pre-built Lex Bot Templates for common use cases, and supports customizations including integration to enterprise data sources. This significantly reduces Lex Bot deployment time and costs in Contact Centers.

Smart Contact Center benefits Contact Center customers interested in creating dynamic virtual agents using Amazon Lex without the need to hire AI engineers or write Lambda codes. SCC is also an ideal platform existing Contact Center platforms integrating to Amazon Lex with a need for a dynamic and powerful Lex fulfilment platform.

Sold byVoiceWorx.ai
Product VideoSee product video
Fulfillment MethodSoftware as a Service (SaaS)

Highlights

  • No-Code Lex Bots – Automatically Generate Lex Bots with No Code in a simplified user interface
  • Lex Bot Templates – Pre-Built Library of Lex Bots via our Blueprint Templates (Most Common Use Cases
  • Custom Bots with Integration – Custom/Dynamic Lex Bots (Allow users customize bots and extend them with enterprise data sources like SaleForce and APIs)

Pricing Information

Below are the total costs for these different subscription durations.
Additional taxes or fees may apply.

Smart Contact Center (SCC)

BasicUsersPerMo

$0.00

BasicUsersPerMo

1 Month
$0.00
12 Months
$0.00
Contact sales

StdUsersPerMo

$5.00$55.00

Standard Users Per Month

1 Month
$5.00
12 Months
$55.00
Contact sales

EntUsersPerMo

$15.00$165.00

Enterprise Users Per Month

1 Month
$15.00
12 Months
$165.00
Contact sales

DedicatedEntPlan

$1,500.00$16,500.00

12 Agents per Month for Real-time, Historical, Speech Analytics, QM

1 Month
$1,500.00
12 Months
$16,500.00
Contact sales

DedicatedEntPlus

$4,000.00$44,000.00

Dedicated Enterprise Plus Plan for Real-time

1 Month
$4,000.00
12 Months
$44,000.00
Contact sales

Usage Information

Fulfillment Options

Software as a Service (SaaS)

AWS Marketplace CloudRanger Backup Recovery Deprecated

Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.

End User License Agreement

By subscribing to this product you agree to terms and conditions outlined in the product End User License Agreement (EULA)