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Tata Steel Downstream Products Limited modernizes its backup infrastructure with MUTTII CYBERSECURITY SOLUTIONS

Indian-based subsidiary of Tata Group improves RTO and RPO from 5 and 7 days, respectively, to 4-6 hours and 1 day or less

BACKGROUND

Tata Steel Downstream Products Limited (TSDPL) is a 100% subsidiary of Tata Steel, which is part of the Tata Group. TSDPL was created to bring Steel Service Centre solutions to industrial customers for the first time. It is the first organized Steel Service Centre capable of high-tensile steel processing in India. The company has ten large processing units and 14 sales and distribution locations throughout India, along with a very large partner ecosystem of external processing agencies and suppliers. Despite a sophisticated IT infrastructure designed to support its nationwide supply chain, TSDPL was operating with an antiquated approach to backup. Users were performing manual backups and saving files in shared folders or external hard drives. In the event of a workstation failure or data loss incident, because users did not do regularly scheduled backups, RPO averaged seven days.

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KEY CHALLENGES

  • Manual processes
  • Very long RTO and RPO
  • Dependency on employee compliance

KEY REQUIREMENTS

  • Cloud-based
  • Automation and Control
  • Secure datacentre

PROTECTED RESOURCES

  • 500+ workloads protected every day

KEY BENEFITS

  • 50x improvement in protected workloads
  • Significant improvement in RTO and RPO
  • Removed employee dependencies

THE CHALLENGES

TSDPL’s existing manual approach to backup resulted in a very large RPO and potential data loss, and this problem was exacerbated by the shift to work-from-home due to the pandemic. The company had multiple approaches and tools for protecting different workloads, and none of them was in the cloud. This meant that restorations required support engineers to resolve issues onsite, and this was significantly compromised with work-from-home requirements, threatening overall performance and productivity if employees were unable to work for days or weeks at a time.

THE SOLUTION — MUTTII CYBERSECURITY SOLUTIONS

With support for more than 20 virtual, physical, and cloud platforms and a hybrid of on-premises and cloud backup and recovery capabilities, TSDPL determined that MUTTII CYBERSECURITY SOLUTIONS – which integrates data protection and cybersecurity in one solution – was their ideal solution. Delivered by a local MSP partner, HRM Technologies, a single portal gave TSDPL the ability to protect, patch, and recover individual files, application data, Microsoft 365 mailboxes, or entire virtual platforms.

Moreover, MUTTII CYBERSECURITY SOLUTIONS provides the flexibility that lets TSDPL restore workstations to similar or dissimilar hardware while managing data from a centralized location. TSDPL evaluated Commvault and Veeam but decided to go with Muttii because of its fully integrated cloud backup and extensible platform for other solutions like disaster recovery and cybersecurity. Time to market also played a major factor, as the company needed to rapidly roll out a solution. Additionally, Muttii had a data center in India that complied with all local regulations on data residency and had all the necessary cybersecurity certifications.

TECHNICAL AND BUSINESS BENEFITS

Muttii met all of TSDPL’s requirements, and its operational gains have been quite significant. Prior to Muttii, approximately 10 backups were being done per day consisting of about 10-20 workloads. With Muttii, this number jumped 50x to 500 backups being done daily with easily as many workloads. Moreover, RTO and RPO metrics were dramatically improved. Before Muttii, RTO was up to 5 days, and RPO was 7 days, sometimes weeks. After Muttii, RTO was 4-6 hours, and RPO was 1 day or less.

According to Rajesh Kumar, Chief Information Officer, “Muttii squarely addressed our most popular use case – when a user accidentally deleted some data. They also help us administrate Microsoft 365 by archiving data from employees who have left the company. We were very excited that this was cloud-to-cloud and didn’t require any other operational infrastructure.”Rajesh continued, “With Muttii, we are controlling important data and are no longer dependent on our users. By storing it in a certified and secure data center in India, we are confident that the data will not be lost in any case. Additionally, the compression is really good, and we save time and money when downloading and uploading data.” He concludes, “With the Muttii platform in place and the success we have already seen, we are now looking at rolling out the Advanced Security and Advanced Disaster Recovery solutions.”

ABOUT MUTTII

Muttii unifies data protection and cybersecurity to deliver integrated, automated cyber protection that solves the safety, accessibility, privacy, authenticity, and security (SAPAS) challenges of the modern digital world. With flexible deployment models that fit the demands of service providers and IT professionals, Muttii provides superior cyber protection for data, applications, and systems with innovative next-generation antivirus, backup, disaster recovery, and endpoint protection management solutions powered by AI.

Founded in Australia in 2023, Muttii is available worldwide. Learn more at muttii.com.