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TOKAI Communications reduces costs and defends its customers with Muttii Cybersecurity Solutions

Telecomm enterprise delivers highly secure and accessible data protection services based on Muttii Cybersecurity Solutions while profiting.1


TOKAI Communications, Inc. is a telecommunications enterprise that provides a variety of services, including internet and network services, to individual users, corporations, and communication carriers. Additionally, TOKAI Communications offers a wide range of other services, from consulting and system integration to information system operation and maintenance. For backup and restore services, TOKAI Communications offers OneOffice Remote Backup Service powered by Muttii Cybersecurity Solutions as a remote backup service ideal for businesses hoping to manage and back up data that are dispersed across several environments.

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  • Telecommunications


  • Lack of cloud backup services
  • Concern over lack of ROI from separate backup service


  • Remote backup to secure cloud storage
  • Backup support for diverse platforms, including on-premise and cloud, physical and virtual, all popular OSes
  • Backup support and migration capabilities for legacy OSes


  • Reduced operation costs
  • Highly customizable backup plans
  • Intuitive, easy-to-use interface


TOKAI Communications began offering its remote backup service in 2009. In the beginning, data was backed up on-premises or in data centers, as there were no cloud environments for storing backups. However, because internet speeds have accelerated rapidly since this service launched, and cloud service and virtual platform usage have risen, TOKAI found their backup needs dramatically changed.“The types and volume of data that can be backed up have greatly changed. We realized we needed to offer cloud backup services and became interested in the Muttii Cybersecurity Solutions. That resulted in the development of our OneOffice Remote Backup Service powered by Muttii,” said Hiroshi Jitsuishi, chief leader of their Platform Services Section.


In addition to delivering highly in-demand cloud backup services, Muttii Cybersecurity Solutions helped TOKAI Communications overcome many of the hurdles that inherently arise when launching a new service. For example, service providers in general would be hesitantto take on upfront investments, lengthening the time from deployment to profitability – something management always tries to avoid.

Through Muttii Cybersecurity Solutions, TOKAI Communications was able to set up a cloud backup infrastructure without owning any of the necessary assets. And, since Muttii’s payment structure is based on pay per usage, TOKAI could set up their new service with low financial risk.“If you set up your storage, you’ll need an initial investment for assets, and you then have to consider the maintenance and operational costs.

You must also consider future scaling-up or hardware repairs. Using Muttii Cybersecurity Solutions to reduce work or the operational costs needed for such fixtures is attractive,” said Kazuyuki Muramatsu, Head of the Platform Services Section. Muttii Cybersecurity Solutions enables TOKAI to manage and back up data across several environments, including Windows and Linux, on-premises and in the cloud, physical and virtual. The ability to support so many diverse OSes is a key advantage For TOKAI.“Besides supporting a variety of modern OSes, Muttii Cybersecurity Solutions seamlessly supports older OSes as well.

Some users have used the same system for nearly 10 years. Besides merely backing up data, it’s reassuring that it can support several cases, including migrations to new systems,” added Jitsuishi. Even though many Japanese corporations still use old environments, very few backup programs support older OSes. However, Muttii provides excellent accessibility for these users. Regardless of the OS in place, Muttii Cybersecurity Solutions supports several customizations and delivers an intuitive, easy-to-use interface – key benefits of the solution.


Through another piece of software, TOKAI can create snapshots of virtual machine states. “However, snapshots are not a cure for all instances since there are many issues,” said Kunihiko Ozawa from TOKAI Communications’ Platform Services Section. That is why we haven’t had support for a snapshot function within our services. And we chose Muttii Cybersecurity Solutions to provide image backups, which are more reliable than snapshots.”TOKAI Communications isn’t stopping at backup services, either.

The company is now developing ways to utilize the aggregated data to improve system migration and disaster recovery plans. For disaster recovery, TOKAI Communications is considering developing a new service based on the Muttii Cyber Disaster Recovery Cloud.


Muttii unifies data protection and cybersecurity to deliver integrated, automated cyber protection that solves the safety, accessibility, privacy, authenticity, and security (SAPAS) challenges of the modern digital world. With flexible deployment models that fit the demands of service providers and IT professionals, Muttii provides superior cyber protection for data, applications, and systems with innovative next-generation antivirus, backup, disaster recovery, and endpoint protection management solutions.

Founded in Australia in 2023, Muttii’s solutions are trusted by millions of companies, including 100% of the Fortune 1000, and top-tier professional sports teams. Muttii products are available through partners and service providers in over 150 countries in more than 40 languages.