Accessibility
Simple, Inclusive, and Accessible Solutions for Every User, Every Time.
Overview
Audio-Only And Video-Only (Prerecorded)
To ensure accessibility for all users, audio-only or video-only content must be encoded in a format that provides alternative access to its information. This approach ensures inclusivity and compliance with accessibility standards.
Key considerations include:
Audio-Only Content: For media that consists solely of audio, such as a speech recording, a transcript of the spoken content should be provided. This transcript ensures that users who are deaf or hard of hearing can access the information effectively.
Video-Only Content: For silent videos, such as demonstration visuals, a descriptive transcript is preferred. This allows all users to understand the content, including those relying on assistive technologies (AT), which can further modify the transcript for their needs. Alternatively, adding an audio track to describe the visual elements can enhance accessibility.
Customer Data Handling: If personal data is processed as part of a customer agreement, Muttii acts as the customer’s data processor, adhering to strict privacy and data security protocols.
Exceptions
- Media that solely presents text content is exempt from requiring captions, particularly when it is specifically designed for users with disabilities such as cerebral palsy, dyslexia, or other learning challenges.
Captions (Prerecorded)
The inclusion of captions in synchronized media ensures that all audio-visual content is accessible to users with varying abilities. Captions can be provided in two forms:
- Open Captions: These captions are permanently displayed on the video and cannot be turned off by viewers.
- Closed Captions: Viewers have the option to enable or disable these captions. Additionally, they can customize the font size, style, color, and contrast to suit their preferences. Closed captions can be created from a transcript and further adjusted to support assistive technologies.
Exceptions
This requirement does not apply to audio or video content that is provided as an alternative to text-based content, provided it contains no information beyond what is available in the text.
Audio Description Or Media Alternative (Prerecorded)
For pre-recorded media, such as videos, audio, and animations, alternative media technologies offer audio descriptions or other accessible formats. Audio descriptions are extended audio tracks that describe non-textual elements of the content, such as actions, characters, and key visual information. This ensures that users with visual impairments can fully engage with the content. A complete script or audio description means all visual or auditory information is presented in an accessible form.
Exceptions
An audio description is not required when the content is available in a text alternative. This includes situations where the content is labeled with an “alternate text” attribute or has been identified and marked as such.
Captions (Live)
Captions play a crucial role in live audio content for synchronized media, ensuring accessibility for users with vision impairments. These captions are aligned with actions, scene transitions, character movements, or any screen text. In many cases, they also include additional narration or a supplementary soundtrack.
Note:
This requirement aligns with audio description guidelines, ensuring that all services and information are accessible through either an audio description or a text alternative. Specifically, compliance with requirement 1.2.5 mandates the inclusion of an audio description.
Exceptions
An audio description may not be necessary in situations where the audio conveys all visual information of a scene, such as in a “talking head” scenario where there is minimal or no visual change.
Info And Relationships
Presentation attributes, including information, structure, and relationships, must be programmatically determined or presented in the text.
Other Information With Your Consent
Muttii prioritize transparency and ensure that any additional data collection is only conducted for agreed-upon purposes. We are committed to making information accessible through Assistive Technologies (AT), enabling tools like screen readers or magnifiers to describe content according to users’ preferences.
We ensure all graphics—including headings, captions, labels, forms, and links—are properly attributed to facilitate smooth navigation. If graphics lack explicit programmatic identifiers, we provide alternative text labels in bold or italics to clarify what the graphics represent.
By enhancing both visual and audio accessibility, we strive to deliver a fully inclusive experience for all our users.
Contact us today to explore a fully accessible and user-friendly digital experience.
Meaningful Sequence
To ensure accessibility, content must be structured clearly, following a logical sequence that is both audible and programmatically distinguishable. This way, when content is read aloud by a screen reader, users will fully understand the meaning and flow of the information.
Content should be structured logically, especially in layouts like two-column designs. The reading order should make sense to avoid confusion when a screen reader reads the content sequentially. Issues can arise if a two-column layout is not implemented properly or the sequence of information appears out of order. Furthermore, problems such as poor CSS styling or excessive white space can disrupt the sequence and cause confusion.
While the navigation order—how users interact with elements—may differ from the reading order, the reading order must accurately reflect the content’s meaning. Non-essential elements like side navigation may not significantly impact accessibility, but it is crucial that the main reading sequence is correct to ensure the content is accessible.
Sensory Characteristics
Instructions cannot rely on characteristics such as shape or position that are related to sensory features.
This means that instructions do not have to rely on audio or visual cues. Use text labels such that what is being read is legible on various devices or reflowed content. This removes the problem of accessible issues because of a change in sensory characteristics.
Orientation
Content needs to be viewable at all orientations, meaning both portrait and landscape.
This also means that content isn’t by default only horizontal or vertical. It implies that it follows the device orientation as may be required by users who can’t change the orientation of the device. Exceptions where the function of the content directly depends on the orientation of the content, such as piano keyboard emulators, where other orientations do not make much sense.
