Healthcare consulting services
Muttii helps healthcare clients address challenges while improving patient outcomes and their bottom line with industry-leading experts and methodologies
Overview
Now is the time to rethink the way we work in healthcare—to design experiences with people at the heart. Muttii believes in embracing a human-centered experience approach as we accelerate the adoption of digital capability into care systems.
Amid digital transformation, healthcare organizations must work to unify fragmented systems, policies and processes to drive better patient outcomes, regulatory compliance and overall efficiency. Simultaneously, they must prepare for industry shifts to advance their competitive position, improve employee and patient experiences and drive revenue.
Muttii healthcare consultants with deep industry expertise serve as experienced guides to help design and implement successful programs through a comprehensive approach, from performance improvement and resource management to patient experience. Our healthcare consulting team can help design a technology roadmap that addresses urgent needs and emerging requirements. By developing smart and flexible strategies for both technology and processes, you can exceed current expectations and experience true business transformation.
A healthcare identifier as an example is a unique number that ensures healthcare providers can accurately match records to the person they are treating. The Healthcare Identifiers Service is a national system for identifying individuals, healthcare providers and organisations, using a healthcare identifier.
insight into our TECHNOLOGY
Benefits
Provide more accurate information, when it's needed
Servicing administrative staff at healthcare providers achieved a 90-95% accuracy rate when accessing pre-service, medical eligibility, verification, authorization and referral information.
Deliver exceptional member and provider experiences
Elevance Health reduced annual contact center calls by over 5 million after deploying AI-driven chatbots.
Reduce app service costs
Providence identified opportunities to reduce their annual application service costs by 27%, all without compromising app performance.
Digital transformation
Generative AI for a reimagined member experience
Generative AI provides a unique opportunity to reimagine how payers deliver care services and engage members, improve patient and member access to trusted information, and troubleshoot common questions and issues.
Integrated healthcare experiences
Hybrid cloud and AI can enable richer, more connected omnichannel experiences while lowering the cost of human interactions with health plan and health system constituents, including members, providers, brokers, employers, patients and consumers.
Skills of the future
Muttii Consulting works closely with clients to tailor solutions specific to their recruiting and skill needs, providing customised strategies across consulting, technology and managed services.. Clients might include those who are looking to address high turnover, enhance the recruiting technology stack, improve workforce productivity, address skills shortages or create an effective learning experience for a diverse workforce.
Healthcare platform services
Gain insights to deliver more personalized care through a holistic view of the patient and caregiver by establishing an interoperable, democratized and trusted view of healthcare data across the healthcare continuum. Integrate clinical and nonclinical patient data from across vendor systems that can expose the data through FHIR or other formats and exchange protected health information within a trusted network to maintain compliance with all applicable laws.
Healthcare experience transformation
To successfully transform through design, we must consider the whole service pathway as experienced by an end user, both physical and digital.
Hospital modernisation
Transform care through smarter, more digitally enabled and connected hospitals that improve patient outcomes at its core. Enable hospitals to operate efficiently and profitably through automated workflows that allow clinicians to spend more time on providing care versus in clinical documentation or accessing patient information. Empower those clinicians to accurately diagnose patients and define appropriate care pathways by using emerging technologies and advanced insights.
Strategic partners
AWS Global Innovation Partner of the Year
Muttii’s data and application modernisation, analytics and AI solutions plus customer service transformation drive better patient outcomes, regulatory compliance and overall efficiency.
Go gold to help customers manage their green
Muttii Consulting’s Gold Partner status with Microsoft includes deep healthcare industry expertise to deliver differentiated customer experiences across channels, products and services.
Healthcare transformation to adapt to changing environments
Muttii Consulting and Salesforce enable high impact opportunities for fast optimization. Making crucial changes quickly improves patient and customer experience, optimizes staff time and supports decision making.
What your ERP can do for a new healthcare model
Muttii Consulting has SAP experts to help ensure that you get the most from your SAP investments and that you are able to ensure compliance, manage financial performance and control costs.
CUSTOMER SATISFACTION
CASE STUDIES
PHARMAGEST ITALIA
Datacentre backup and restores operations
Muttii has streamlined the backup management of all virtualised systems, ensuring
immediate and consistent recoveries.
BDR Pharmaceuticals International
Reduction of CapEx by 30% and OpEx by 12%
Indian pharmaceutical company dramatically improves RPO and RTO metrics while reducing
bandwidth requirements.
Toyota Gazoo Racing
Artificial Intelligence and Machine Learning
Delivering artificial intelligence
and machine learning for Toyota enhancing aerodynamic processes at TGR
Understanding our technology
Related technologies
AI Governance
Build and scale AI that increases trust with patients and providers while also reducing risk and staying ahead of regulation.
Cybersecurity
Ensure your patients and organizations have the right safeguards and responses in place. Since 2020, healthcare data breach costs have increased 53.3%. Healthcare also has the highest average cost of a breach at over USD 10 million.
Business process outsourcing
Rethink operations to enable the healthcare models of the future. An outcomes-based business process outsourcing model lends itself to the optimization of essential processes so you can accelerate transformation and performance. These processes include marketing, customer support, human resources, finance, procurement and supply chain management.
SIMPLE. POWERFUL. RELIABLE
Take the next step and start delivering proactive, continuous application performance now.
Accreditations we are Proud of
