IT Service Management (RMM) Solutions

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Muttii Management (RMM) Platform

Industry recognition

Maximise MSP performance with a natively integrated, secure, AI-powered RMM solution

Boost client satisfaction by delivering top-tier IT administration and monitoring services while enhancing security across endpoints and Microsoft 365. Improve technician efficiency with seamless automation, streamlining IT management and reducing operational effort across all client environments.

Seamlessly Integrated Cybersecurity and Data Protection within One Conso

The platform approach is now a reality: all components are unified within a single console and share the same agent. Native integrations provide unique features such as fail-safe patching and AI-assisted scripting for cyberattack remediation, boosting protection, reliability, and operational efficiency.

Security-First Approach with Comprehensive Features

Muttii adopts a security-first approach, tackling cyberthreats with end-to-end protection aligned with major compliance standards such as NIST and secure code development. Muttii Management enhances these measures with vulnerability assessments, patch management, secure scripting with self-defence, secure remote access, and native integration with Muttii XDR.

Automate Everything — Driven by AI and ML

Enhance efficiency with features such as anomaly-based monitoring of system and hardware performance to cut down on alerts; AI-driven scripting to automate repetitive tasks and respond to cyberattacks faster; and ML-powered hard drive health monitoring to spot early signs of failure.

Everything you need to provide top-notch IT administration, strengthen client security, and enhance technician performance:

IT Asset Management

Discover devices with Device Sense™*
Comprehensive hardware inventory
Complete software inventory

Cybersecurity and Compliance

Identify vulnerabilities with thorough assessments
Automate patching safely and reliably
Monitor anti-malware and firewall protection

Proactive Monitoring & Response

System and hardware monitoring with configurable alerts
ML-powered anomaly detection
Automated response actions

Detect and Automate System Administration Tasks

AI-assisted scripting
DeployPilot™ for software deployment

Remote IT Support

Built-in, premium remote desktop and support
Fast remote management actions

Microsoft 365 management

Security posture monitoring and management.
User management.

* Available with the standard Muttii Cyber Protect Cloud product.

** Vulnerability assessments for third-party Windows applications are included with Muttii Management. In contrast, assessments for Microsoft products, Apple and other third-party applications, and Linux are included in the standard Muttii Cyber Protect Cloud product.

Modern Cyber Protection: Key Stages

Muttii Cyber Protect Cloud employs a multi-stage security strategy, delivering complete protection that goes beyond simple threat detection and blocking, proactively addressing vulnerabilities, preventing attacks, and effectively minimising all potential cyber risks for your organisation.

RMM + EDR/XDR

Automatically back up systems before patching with fail-safe patching
Enable automatic patching and software updates after system recovery from backup
Proactively manage hardware failures with ML-powered hardware health monitoring and cloud DR capabilities.

RMM + Backup & DR

Automatically back up systems before applying patches with fail-safe patching
Enable automatic patching and software updates after system recovery from backup.
Proactively manage hardware failures with ML-powered hardware health monitoring and cloud disaster recovery.

RMM + PSA

Streamline billing for all endpoint management services. Consolidate Muttii software and labour costs into a single invoice. Provide clients with flexible billing options.
Resolve tickets faster. Manage alerts, connect remotely, and fix issues — all from a single console.

Identify and protect every network endpoint with Device Sense™

Device Sense™ is our latest passive device discovery technology, allowing you to discover and protect client endpoints without disruption.
Discover all devices, from servers and workstations to smartphones, tablets, and network devices such as routers, switches, and printers.
Identify devices by collecting detailed information, ensuring accurate and comprehensive inventory management.
Protect workloads instantly and at scale — automatically deploy agents and apply protection plans.
Continuous passive scanning keeps an up-to-date list of all devices.
On-demand active scanning gathers in-depth data for detailed device insights.

Set Patch Management to Auto-Pilot

Enhance technician productivity and strengthen client security with automated vulnerability assessments and patch management.
Automatic vulnerability assessments for all major OSs: Windows, macOS, and Linux.
Automated patch management for 300+ widely used Windows applications.
Unique: Reliable proprietary patch management technology with automatic backups before patching.
Automatically patch systems after recovery from a backup.
Centralised visibility and control across all client environments.

Proactively manage IT with intelligent monitoring and instant automated responses.

Muttii Management features system and hardware performance monitoring, including anomaly-based and threshold-based alerts, prebuilt and custom monitors, and automated response actions.
Enable preemptive IT management with anomaly-based monitoring that predicts issues before they occur and cause damage.
Proactively monitor 20+ system and hardware metrics, plus custom metrics for Windows and macOS, to identify potential issues early.
Accelerate problem resolution with automatic responses to alerts, such as running scripts, restarting services, and executing response actions.
Reduce technician alert load through more accurate issue detection, precise alert rules, and automated responses.

Automate IT workflows intelligently with AI scripting

Automate tasks on Windows and macOS machines, including system administration, file, user, and network management, to reduce manual effort and minimise human error.

Leverage AI-based script generation and editing via our OpenAI integration to boost productivity and accuracy.

Deploy and execute scripts efficiently across a wide range of clients and endpoints with centralised script management.

Scale to meet growing client demands, supporting large-scale deployments and complex IT environments.

Unique: Automate security incident response workflows through integration with Muttii XDR.

Unique: Reduce malware risks and prevent script-based attacks with secure script execution featuring self-defence mechanisms.

Centralise and automate software deployment across all client environments with DeployPilot™

DeployPilot™ allows MSPs and IT admins to manage software deployments remotely and at scale.
Unique: Achieve both standardisation and customisation by creating software repositories containing Muttii-tested packages from a curated library of widely used applications, alongside custom deployment packages. Repositories can be centralised across clients or per client.
Unique: Ensure security with automatic digital signature verification and anti-malware scanning of packages.
Enable mass remote software deployment to multiple devices across different locations simultaneously.
Automate deployments with flexible options for scheduled, recurring, or event-triggered installations.
Ensure compliance and enhance customer satisfaction with real-time alerts, status dashboards, and audit logs.

Streamline Microsoft 365 Security Management Services

Muttii Security Posture Management for Microsoft 365 enables MSPs to define and deliver Microsoft 365 security services following industry best practices.
Manage multiple clients and their Microsoft 365 tenants and users efficiently from a single MSP console.
Continuously monitor for baseline deviations and detect more risks using built-in best practice templates.
Close security gaps faster and save technician time with automatic remediation of detected risks.
Simplify complex tasks such as risk remediation and user offboarding, making them manageable for less experienced technicians.
Showcase service proof and build client trust with reports that include compliance summaries and trend insights.

High-performance, secure remote desktop and assistance included at no extra charge

Deliver fast and secure remote assistance with a built-in remote desktop solution, accessible from the same console.

Simplify management and reduce costs — the remote desktop and assistance are built in, use the same Muttii agent, and require no additional licenses.

Support all operating systems — Windows, macOS, and Linux.

Perform remote actions such as restarting systems, putting devices to sleep, and emptying the recycle bin.

Unique: Provide instant support and connect to any endpoint, even without an installed agent, through Quick Assist.

Unique: Enable remote access to quarantined machines affected by a cyberattack directly from the XDR interface for immediate investigation and remediation (requires Muttii EDR/XDR).

Provide high-performance, secure remote desktop and support at no extra cost

Analyst Reports

Muttii Celebrated for Growth and Momentum in Canalys RMM & PSA Leadership Matrix 2024

This report highlights Muttii as an emerging player in the RMM and PSA space, demonstrating strong momentum. As MSPs increasingly scrutinise their tool spending, platforms like Muttii offer significant value—especially when built on open ecosystem approaches and supported by strong ISV partnerships.

Robin Ody
Principal Analyst, Canalys

Muttii RMM Management

Maximise MSP performance with a secure, AI-powered RMM, natively integrated for efficiency

Frequently Asked Questions

Does Muttii Cyber Protect Cloud with Management provide automated patch management?

The Management add-on automates patch management, links patches to vulnerability assessments, provides full visibility of endpoint security gaps, and uses fail-safe backups to ensure rapid recovery if a patch causes system instability.

How does Management integrate with data protection management?

The Management add-on enhances Muttii Cyber Protect Cloud with multi-layered data protection, linking vulnerability assessments to patch management, providing full asset visibility, and using automatic pre-patch backups to prevent downtime and ensure rapid recovery.

How can vulnerability management capabilities help reduce administrative workload?

Muttii Cyber Protect Cloud assesses system vulnerabilities, prioritises patches, automates deployment, and reduces staff workload with auto-approval. Flexible maintenance windows minimise downtime, while software inventory and change tracking ensure efficient planning and update management.

How does Management’s remote desktop and assistance differ from other solutions?

Remote desktop and assistance provides secure, high-performance, cross-platform support across Windows, Linux, and macOS, addressing RDP vulnerabilities, working even with limited bandwidth, all from the Muttii Cyber Protection console with no extra cost for additional applications.

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