Search
Close this search box.
Search
Close this search box.


MSP Academy Portal

Microsoft 365:
Making Money with Microsoft 365

About the course

Get the skills and knowledge to deliver high value Managed Service Provider (MSP) services, including how to deploy, manage and optimize Microsoft 365 (M365) environments for your clients. This course covers everything from licensing to core services, security and troubleshooting, so you can offer best in class support and solutions.

Benefits

1

Microsoft 365 knowledge

Get to know the Microsoft 365 suite, from the productivity apps like Word, Excel and Outlook to the enterprise level security and compliance features. How these all work together to support the modern workplace.

2

MSPs in M365 Management

Understand the role of MSPs in deploying, managing, customizing and optimizing M365 environments for businesses. Learn how to customize M365 solutions for specific client requirements and business success.

3

Licensing and Subscription knowledge

Get to know M365 subscriptions and licensing models. Learn how to manage licenses for different client needs, cost effectively and in line with Microsoft’s licensing policies.

4

Core Services

Get to know the core services in M365, Exchange for email, SharePoint for document management, Teams for collaboration, OneDrive for storage. How they work together to support modern workplace collaboration and productivity.

5

Security and Compliance

Get to know the security features and compliance tools in M365. Learn how MSPs ensure protection, data integrity and compliance for their clients.

6

Administrative Roles and Troubleshooting

Get to know the administrative roles required for M365 management. Learn how to troubleshoot and use the tools for administration and issue resolution.

7

Tenant Management

Learn how to manage client tenants, onboarding and offboarding, client relationship management and optimize tenant configurations for smooth and efficient operations.

8

Client Focus and best practice

Be client focused, develop communication plans and follow industry best practice. Deliver high value MSP services in M365 environments, client happiness and long term relationships.

Duration: 1 hour 5 minutes