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CloudRadial Professional

Cost and Price

Determined by Usage

$0.00

Prices exclude tax (GST, VAT, etc)

SKU CRA-PRO-ZDS-C100 Categories , Tags , , ,
Billing Model: Usage-Based
Billing Unit: User
Trial: No
Partner Shell: No
Support: Vendor
Are you a mature MSP needing to manage your customers and internal teams? Attain operational efficiency with our Professional Plan. The Professional Plan base user count is up to 250 users. Additional users will be measured in structured Tiers up to 10,000 users. There is no cap on number of users.  Includes all Starter features PLUS Professional features
Starter Professional (PLUS Starter) Enterprise (PLUS Professional & Starter)
  Kaseya BMS, Syncro PSA, or Email Support Office 365 Integration Service Desk Module Account Management Module Co-Management Module Asset Management Module Bigger Brains Training Courses Web App, Native Desktop App, and Microsoft Teams App   ConnectWise, Autotask PSA, or Halo PSA Integration Custom Portal Domain Vanity Domains for Clients Up to 10 Permission Roles Up to 5 Automations 30-Day Logging 30-Day Data Recovery Multilingual Support   Unlimited Permission Roles Unlimited Automations Custom Vanity Domains for Clients Advanced Usage Analytics 3-Year Logging 3-Year Data Recovery Multilingual Support by Client Dedicated Account Manager Proactive Account Planning Priority Support SLA
CloudRadial is an MSP Client Management Platform that powers the relationship between MSPs and their clients to accomplish what would otherwise be impossible, because separately you’re great, but working together you’re awesome. This solution comes with three core subscription products (Starter, Professional, and Enterprise), and a mandatory onboarding product, Jumpstart  That’s why thousands of IT professionals trust CloudRadial to service tens of thousands of small businesses to help power their growth providing a Unified Client Portal™ with the efficiencies, management, insights, and collaboration both need to succeed.  Whether you’re an MSP of two, 20 or 500, or whether you and your clients are in one city or scattered around the globe, CloudRadial is built to help keep MSP service, account management, marketing, billing, and sales teams all on the same page from start to finish.  That way everyone in your MSP is working as one to keep clients secure, productive, collaborative, and making the most of technology.

Features

  • Report Archive
  • Comprehensive Client Reporting
  • Infrastructure Reporting
  • Mac Reporting
  • Network Reporting
  • MFA Status Reporting
  • Office 365 Reporting
  • Warranty Reporting
  • On-Demand QBRs
  • Assessments
  • Dashboards
  • vCIO Planner
  • LMS
  • M365-PSA Sync
  • Messages and Broadcasts
  • Built-In CSAT
  • Service Catalog
  • Status Workflows
  • Routing
  • Question Templates
  • Customizable Forms
  • Ticketing Automation
  • Teams Access
  • Desktop Application

Benefits

  • Automations, integrations, self-triage and self-service features, make it easy to provide an Amazon-like customer experience that proves the value of the MSP every day in real-time.
  • The Unified Client Portal and Client Services Automation (CSA) brings your entire stack, team and clients together in one place to simplify client communications, ticketing, onboarding, insights and reporting.
  • CloudRadial is the only MSP platform with a strategy to improve engagement maturity, which measures client management scalability and value. As MSPs progress in their EML journey, client management efficiency is improved, resulting in higher margins and more revenues from clients.