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CloudRadial Starter

Product Attributes: , ,

Cost and Price

Determined by Usage

$0.00

Prices exclude tax (GST, VAT, etc)

SKU CRA-STR-ZDS-C100 Categories , Tags , ,
Billing Model: Usage-Based
Billing Unit: User
Trial: No
Partner Shell: No
Support: Vendor
Starting your MSP or trying to land your first clients? Get started with the right foundation to build client relationships with our Starter plan. This plan is only available to up to 100 users and then it must be upgraded to Professional
Starter Professional (PLUS Starter) Enterprise (PLUS Professional & Starter)
  Kaseya BMS, Syncro PSA, or Email Support Office 365 Integration Service Desk Module Account Management Module Co-Management Module Asset Management Module Bigger Brains Training Courses (Standard) Web App, Native Desktop App, and Microsoft Teams App   ConnectWise, Autotask PSA, or Halo PSA Integration Custom Portal Domain Vanity Domains for Clients Up to 10 Permission Roles Up to 5 Automations 30-Day Logging 30-Day Data Recovery Multilingual Support   Unlimited Permission Roles Unlimited Automations Custom Vanity Domains for Clients Advanced Usage Analytics 3-Year Logging 3-Year Data Recovery Multilingual Support by Client Dedicated Account Manager Proactive Account Planning Priority Support SLA
CloudRadial is an MSP Client Management Platform that powers the relationship between MSPs and their clients to accomplish what would otherwise be impossible, because separately you’re great, but working together you’re awesome. This solution comes with three core subscription products (Starter, Professional, and Enterprise), and a mandatory onboarding product, Jumpstart  That’s why thousands of IT professionals trust CloudRadial to service tens of thousands of small businesses to help power their growth providing a Unified Client Portal™ with the efficiencies, management, insights, and collaboration both need to succeed.  Whether you’re an MSP of two, 20 or 500, or whether you and your clients are in one city or scattered around the globe, CloudRadial is built to help keep MSP service, account management, marketing, billing, and sales teams all on the same page from start to finish. That way everyone in your MSP is working as one to keep clients secure, productive, collaborative, and making the most of technology.

Features

  • Client Services Automation (CSA)
  • Unified Client Portal
  • Desktop Application
  • Teams Access
  • Ticketing Automation
  • Customizable Forms
  • Question Templates
  • Routing
  • Status Workflows
  • Service Catalog
  • Built-In CSAT
  • Messages and Broadcasts
  • M365-PSA Sync
  • LMS
  • vCIO Planner
  • Dashboards
  • Assessments
  • On-Demand QBRs
  • Warranty Reporting
  • Office 365 Reporting
  • MFA Status Reporting
  • Network Reporting
  • Mac Reporting
  • Infrastructure Reporting
  • Comprehensive Client Reporting
  • Report Archive

Benefits

  • Automations, integrations, self-triage and self-service features, make it easy to provide an Amazon-like customer experience that proves the value of the MSP every day in real-time.
  • The Unified Client Portal and Client Services Automation (CSA) brings your entire stack, team and clients together in one place to simplify client communications, ticketing, onboarding, insights and reporting.
  • CloudRadial is the only MSP platform with a strategy to improve engagement maturity, which measures client management scalability and value. As MSPs progress in their EML journey, client management efficiency is improved, resulting in higher margins and more revenues from clients.