Dynamics 365 Customer Engagement Applications [New Commerce Experience]

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SKU: MST-NCE-315-C100 Categories: , Tags: , ,
Trail:No
Partner Shell:No
Dynamics 365 Customer Engagement Applications [New Commerce Experience] helps businesses build a deeper understanding of their customers. Connect data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes. Unify and understand customer data and harness it for intelligent insights and actions. *Please Note* This product is a trial of Customer Engagement applications, and is not a paid version. Please select ‘Start Free Trial’ to order this product.

Features

  • Customer Engagement Applications into 360-degree customer profiles and end-to-end views of the customer journey
  • View 360-degree customer data within Dynamics 365 business processes with prebuild packages
  • Build customizable profiles, define measures, create segments, and benefit from predictive analytics to get a 360-degree view of your customer, specific to your organization
  • Use out-of-box connectors for several Microsoft and third-party applications or APIs to further process the insights

Benefits

  • Eliminate data silos and unify customer data
  • Enrich with audience intelligence
  • Powers business processes and personalized customer experiences

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