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Dynamics 365 Customer Insights Attach [New Commerce Experience]

Cost and Price

Determined by Usage

$1,000.00

Prices exclude tax (GST, VAT, etc)

Trial: No
Partner Shell: No
“Dynamics 365 Customer Insights enables businesses to know customers through Customer Insights data (the Customer Data Platform) and engage customers through Customer Insights journeys (communication and journey orchestration) for customers who have a pre-qualifying Dynamics 365 application license. This offer comes with 10k Interacted People for use with Customer Insights journeys and 100k Unified People for use with Customer Insights data. This offer is for existing Dynamics customers that meet the following pre-reqs: 10 or more licenses of ONE the following: Customer Service Pro, Customer Service Ent, Sales Pro, Sales Ent, Sales Premium, Field Service, Finance, SCM, or Commerce.”

Features

  • Insights into 360-degree customer profiles and end-to-end views of the customer journey
  • View 360-degree customer data within Dynamics 365 business processes with prebuild packages
  • Build customizable profiles, define measures, create segments, and benefit from predictive analytics to get a 360-degree view of your customer, specific to your organization
  • Use out-of-box connectors for several Microsoft and third-party applications or APIs to further process the insights

Benefits

  • Eliminate data silos and unify customer data
  • Enrich with audience intelligence
  • Powers business processes and personalized customer experiences