Dynamics 365 Customer Service Digital Messaging and Voice Add-in gives you an all-in-one omnichannel engagement across voice, digital channels, and chat. Dynamics 365 Customer Service empowers agents to resolve issues quickly using generative AI and automation.
Faculty/Students In order to purchase Microsoft education SKUs, customers must meet the qualifications described in the Microsoft Qualified Education User Definition document. There are separate versions for academic customers in the
United States and
Canada.