Dynamics 365 Customer Service Digital Messaging and Voice Add-in gives you an all-in-one omnichannel engagement across voice, digital channels, and chat. Dynamics 365 Customer Service empowers agents to resolve issues quickly using generative AI and automation.
NOTE: Customers ordering products designated for nonprofit organizations through the CSP program must first establish a tenant with Microsoft. Nonprofit customers who have not already done so are required to go through a quick registration process at
www.microsoft/nonprofit. Once they are approved, they will be assigned a nonprofit tenant and will be eligible to purchase nonprofit designated products.