Billing Model: Monthly, Annual
Microsoft Dynamics 365 for Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer enables personalized, self-service solutions with virtual agents and rich knowledge base portals. Further personalize service with tailored experiences supported by 360˚ customer views. Empower teams with tools for increased agent productivity by taking the guesswork out of case resolution using AI-driven productivity tools that equip agents with the right information at the right time. Optimize service with actionable insights by leveraging AI-driven insights and analytics to improve agent and customer experiences. Embedded IoT signaling and alerts detect and correct problems before your customers even notice that anything’s wrong, letting you deliver proactive service. And earn customers for life with seamless, end-to-end customer service experiences within a single solution built on the Microsoft cloud to deliver consistent, connected support across channels. Attach user subscription offering for Dynamics 365 Customer Service Enterprise. Requires qualifying Dynamics 365 base offer.
