Microsoft Dynamics 365 Customer Service Professional (Nonprofit Staff Pricing) lets organizations streamline support with a solution that simplifies processes and improve customer experiences. Get personalized service by enabling self-service portals so customers can resolve issues independently. Continuously improve experiences with insights into customer satisfaction.
Empower your team and accelerate onboarding and reduce escalations with intuitive agent experiences. Ensure agents resolve issues quickly with knowledge-driven case management.
Gain actionable insight Use insights to optimize agent performance, get a 360-degree view of customer journeys, and reduce operational costs.
Faculty/Students
In order to purchase Microsoft education SKUs, customers must meet the qualifications described in the Microsoft Qualified Education User Definition document. There are separate versions for academic customers in the United States and Canada.
