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Dynamics 365 e-Commerce lets you deliver unified, personalized, and seamless buying experiences for customers and partners. Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels. Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations. Utilize AI-driven recommendations both online and in stores to deliver personalized customer engagements across channels. Tier 3 allows for 25K Transactions/tenant/month, and overage allows for 500 Transactions/tenant/month.
Features
Built-in web authoring and development tools
Seamless management of content, assets, promotions, inventory, and pricing across channels
Flexible and intelligent omnichannel experience
Ingrained, pervasive, and context-aware cloud intelligence
Benefits
Optimize operations to reduce costs and drive supply chain efficiencies
Increase revenue with improved employee productivity
Build brand loyalty through personalized customer engagements