Solgari for Microsoft Dynamics 365 – Enterprise (Annual)

Product Attributes: , ,

Cost and Price

Determined by Usage

Prices exclude tax (GST, VAT, etc)

SKU: MST-SOL-SDA-C100 Categories: , Tags: , ,
Billing Model: Bill Ahead
Billing Unit:User
Trail:No
Partner Shell:No
Support:Vendor
Subscription Includes:
  • Native Dynamics 365 application available across all Customer Engagement Apps
  • Voice & Conversational SMS (Calls and SMS priced per minute added based on usage through Solgari or your chosen provider)
  • Solgari AI Copilot includes real-time Sentiment Analysis, Conversation Summary and Next Best Action (up to 1,500 conversations User/Month*)
  • Enterprise Cloud Contact Center functionality, including unlimited queues and IVRs, voice initiated IVR, AI Skills Based Routing, AI Agent Capacity Forecasting, standard and bespoke reports and wallboards
  • Solgari Mobile App integrated with Dynamics 365 for case management
  • Automated and Live User Outbound Sales Capability (Preview, Predictive, Progressive)
  • Compliant Recording & Archiving (up to 15 GB storage User/Month)
  • Contact Centre Management Hub – Standard Phone and SMS Number
  • 24/5 support

Features

Benefits

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