Maximum identity, privacy, and device protection to confidently live life online, with comprehensive identity monitoring, plus full-service data removal from data broker sites and old, unused online accounts.
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Native Teams application including Dynamics 365 & Salesforce.com case management
Standalone database case management (if customer has no CRM database)
Voice & Conversational SMS (Calls and SMS priced per minute added based on usage through Operator Connect or Direct Routing with numbers added)
Solgari AI Copilot includes real-time Sentiment Analysis, Conversation Summary and Next Best Action (up to 1,500 conversations User/Month)
Enterprise Cloud Contact Center functionality, including unlimited queues and IVRs, voice initiated IVR, AI Skills Based Routing, AI Agent Capacity Forecasting, standard and bespoke reports and wallboards
Automated and Live User Outbound Sales Capability (Preview, Predictive, Progressive)
Compliant Recording & Archiving (up to 15 GB storage User/Month)
Contact Centre Management Hub
24/5 support
Features
Simple to buy, deploy, and manage: Windows 365 simplifies procurement, deployment, management, and updates because unlike other solutions, it uses virtualisation behind the scenes.
Predictable costs: Windows 365 makes purchasing Cloud PCs predictable with per-user per-month pricing.
Scalable and resilient: Windows 365 is secure by design, using the power of the cloud and the principles of Zero Trust. Information is secured and stored in the cloud and not on the device.
Benefits
Streamed across devices: You can boot instantly to your Cloud PC, streaming your Windows experience to any of your devices.
Always ready and updated: Streamed from the cloud and traveling with you, Windows 365 is always ready and always updated, wherever you are, on whatever device that you want to work on. It’s a simple and versatile Windows experience delivered by the Microsoft cloud.
Personal and familiar: Windows 365 is personalised and familiar with all your settings and content, so when you go back into your Cloud PC, it’s right where you left it.
