Solgari for Microsoft Teams – Enterprise (Monthly)

Product Attributes: , ,

Cost and Price

Determined by Usage

Prices exclude tax (GST, VAT, etc)

SKU: MST-SOL-SEN-C100 Categories: , Tags: , ,
Billing Model: Bill Ahead
Billing Unit:User
Trail:No
Partner Shell:No
Support:Vendor
Subscription Includes:
  • Native Teams application including Dynamics 365 & Salesforce.com case management
  • Standalone database case management (if customer has no CRM database)
  • Voice & Conversational SMS (Calls and SMS priced per minute added based on usage through Operator Connect or Direct Routing with numbers added)
  • Solgari AI Copilot includes real-time Sentiment Analysis, Conversation Summary and Next Best Action (up to 1,500 conversations User/Month)
  • Enterprise Cloud Contact Center functionality, including unlimited queues and IVRs, voice initiated IVR, AI Skills Based Routing, AI Agent Capacity Forecasting, standard and bespoke reports and wallboards
  • Automated and Live User Outbound Sales Capability (Preview, Predictive, Progressive)
  • Compliant Recording & Archiving (up to 15 GB storage User/Month)
  • Contact Centre Management Hub
  • 24/5 support

Features

Benefits

Subscribe for tips, news and occasional promotional offers