Solgari for Microsoft Teams – Pro (Annual)

Product Attributes: , ,

Cost and Price

Determined by Usage

Prices exclude tax (GST, VAT, etc)

SKU: MST-SOL-MT1-C100 Categories: , Tags: , ,
Billing Model: Bill Ahead
Billing Unit:User
Trail:No
Partner Shell:No
Support:Vendor
Subscription Includes:
  • Native Teams application including Dynamics 365 & Salesforce.com case management
  • Standalone database case management (if customer has no CRM database)
  • Voice & Conversational SMS (Calls and SMS priced per minute added based on usage through Operator Connect or Direct Routing)
  • Solgari AI Copilot includes real-time Sentiment Analysis, Conversation Summary and Next Best Action (up to 1,000 conversations User/Month)
  • Basic Cloud Contact Center functionality, including 5 queues, 3 IVRs, standard reports and wallboards (+)
  • Compliant Recording & Archiving (up to 10 GB storage User/Month)
  • Contact Centre Management Hub
  • 8/5 support

Features

Benefits

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