Splashtop Remote Support

Cost and Price

Determined by Usage

Prices exclude tax (GST, VAT, etc)

Billing Model: Bill Ahead
Billing Unit:User
Trail:Yes
Partner Shell:No
Support:Yes
Manage, monitor, and access your endpoints from anywhere. Simplify your IT and support operations with dashboard insights, automation, and secure remote access. This solution is a cost-effective and powerful endpoint monitoring and management solution for MSPs and IT Professionals. Simplify IT and support operations with dashboard insights, automation, and secure remote access. Advanced performance architecture powers blazing-fast remote access with interactive HD video and audio sessions and frame rates up to 60 fps. This is a single solution for your diverse fleet of endpoints. Access and control all of your Windows workstations, Windows servers, Mac, and Linux endpoints (remote control of Android and Chromebook devices is supported on some plans). Connect from any Windows, Mac, iOS, or Android device. Also access virtual machines and virtual desktop infrastructure (VDI) on VMware, Citrix, Microsoft, Windows, AWS, Azure, and others, all from the same application. Increase your support footprint – remotely support and access Android devices including smartphones, tablets, rugged devices, POS, kiosks, and set top boxes. Invite users with a specified team role. Organize your users and/or endpoints into groups for more effective management. User/computer access permissions can be specified at an individual level or through group settings. Create customized deployment packages and install yourself, share the install link, or mass deploy with msi or exe and distribute efficiently through GPO, Intune, JAMF, or an RMM. Keeping Windows updated is essential for security and performance. View available updates, install specific updates, and customize a Windows Update schedule and policy. Also available as a 1-to-Many bulk action. View endpoint security protection status for all your Windows and Mac endpoints. See which endpoints are protected by Bitdefender, Windows Defender, Kaspersky, and more.  Set up custom alerts to monitor computer status, software installation, memory usage, and more. Configure alert notifications to be sent via email or review them in the Splashtop web console. Get quick access to Windows event logs by clicking the gear icon next to a computer in the web console. View and compare snapshots of your endpoints’ hardware and software inventory. View historical change logs. Export and analyze system hardware and software inventory lists. Simplify endpoint management by instantly executing or scheduling tasks to multiple endpoints simultaneously, from your Splashtop web console. Includes mass deployment, remote command, PowerShell, custom script execution, file transfer, system reboot, and Windows Updates. Available for Windows and Mac. Launch a remote command prompt or terminal window to send background commands to a Windows or Mac computer. Also available as a 1-to-Many bulk action. Protect your managed computers with a Bitdefender Antivirus subscription! Purchase, deploy, and manage Bitdefender Antimalware Security Tools on your managed computers directly from your Splashtop account console. View protection status, last scan time, threat count, and more. Create up to 50 end-user accounts to provide those users with remote access to their computers that are managed under your Remote Support Premium plan.

Features

  • Unattended remote control
  • User access management and computer grouping
  • Unlimited technicians and technician devices to connect from
  • Endpoint monitoring and management features like Windows update management, configurable alerts, 1-to-Many actions, inventory dashboard, remote command and more.

Benefits

  • Ensure endpoints are secure and updated with unattended access, monitoring, alerting and management features
  • Get a cost-effective solution that meets your remote monitoring and management needs
  • Easily deploy, manage, and scale support for all your clients

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